Last Updated: 2026/7/10
Company Name: 琼海市靖恩凯商贸有限公司
Legal Representative: 阿依孜巴·阿力甫
Tel: +86 16521055258
Email: service@mail.cehlnqt.com
Date of Establishment: 2026-03-31
Unified Social Credit Code: 91460000MAKABK39XC
Company Address: 海南省琼海市嘉积镇半岛花园3幢1单元7A10号房
At cehlnqt, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our electronics and appliances, or interact with our customer support.
By using cehlnqt, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To provide you with a seamless shopping experience, we collect the following types of Personally Identifiable Information (PII) and non-personal data:
- Contact & Order Information: When you place an order, we collect your name, email address, shipping address, billing address, and phone number to fulfill your 12-15 days delivery.
- Payment Information: We accept Visa, American Express, MasterCard, PayPal and Klarna. Please note: We do not store your full credit card numbers on our servers. All payment data is securely encrypted and processed directly by our PCI-compliant payment gateways.
- Device & Browsing Data: We automatically collect your IP address, browser type, device information, and time zone through Cookies to optimize our website and improve our Google Ads relevancy.
2. How We Use Your Information
We use the collected data for the following legitimate business purposes:
- To process and deliver your orders (Standard processing takes 1-2 business days).
- To communicate with you regarding order confirmations, shipping updates, and customer service inquiries.
- To process returns and issue refunds within our 7-day refund processing window.
- To screen orders for potential risk or fraud (especially for high-value electronics).
- To deliver targeted advertising via Google Ads, provided you have not opted out.
3. Sharing Your Information with Third Parties
We DO NOT sell your personal information to data brokers. We only share your data with trusted third parties essential to running our business:
- Service Providers: Logistics partners (like USPS, UPS, or FedEx) to fulfill your free delivery within the 48 contiguous states.
- Payment Processors:
- If you choose Klarna as your payment method, we will pass your contact and order details to Klarna during checkout so they can assess your eligibility for their payment options. Your data handled by Klarna is subject to [Klarna’s own Privacy Notice].
- If you use PayPal, data is shared according to PayPal's privacy protocols.
- Analytics & Advertising: We use Google Analytics and Google Ads to understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.
4. Your Privacy Rights (CCPA & CPRA Compliance)
If you are a resident of California (or other applicable US states), you have specific rights regarding your personal data under the California Consumer Privacy Act (CCPA):
- The Right to Know: You can request details about the personal data we have collected about you.
- The Right to Delete: You can request that we erase your personal data from our systems.
- The Right to Opt-Out: You have the right to direct us not to "sell" or "share" your personal information for cross-context behavioral advertising.
To exercise any of these rights, please contact our support team at service@mail.cehlnqt.com.
5. Cookies and Tracking Technologies
We use cookies to keep track of what you have in your cart, remember your preferences, and track the performance of our Google Ads campaigns. You can choose to disable cookies through your browser settings, but please note that some website features may not function properly.
6. Children's Privacy (COPPA)
cehlnqt is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to have it removed.
7. Data Security
We implement industry-standard 256-bit SSL (Secure Socket Layer) encryption to protect your data during transmission. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:
- Email: service@mail.cehlnqt.com
- Customer Support Hours:
- Monday to Friday: 9:00 AM – 6:00 PM (Live Chat & Email Support)
- Saturday to Sunday: 10:00 AM – 4:00 PM (Limited Email Support)
